Soft Credits

Soft Credits (SC) are pledges that appear paid but that have no actual payment, because they exist only to apply a membership benefit to an individual in the donor table. Another account and its Hard Credit (HC) pledge has the only payment record, and only it would be output by the Tax Receipt mailing. The relationship between an HC and SC pledge is one-to-one. They are credited to separate accounts. That is, the HC account may be a car donation firm, a family or corporate foundation – any entity that makes a gift that must be receipted to them for tax purposes. The SC account is usually an individual, e.g. whose family foundation writes the check, but the SC account receives the membership benefit. Please generalize the HC-to-SC relationship. The HC pledge has the payment, while the SC pledge applies the membership benefit.

DONOR SCREEN, PLEDGE TAB

There is a recommended best practice to follow:

  1. Create the Hard Credit Pledge, so it picks up its Pledge I.D. Number
  2. Refind the pledge and click on the [Soft Credit] tab
  3. Select a soft credit Type code
  4. Enter the account number of the donor receiving a soft credit
  5. Complete the link
  6. Click [Pay] while still on the HC pledge and pay the pledge
  7. Soft Credit donor is activated/renewed and their SC pledge appears paid

  1. Create the Hard Credit Pledge, so it picks up its Pledge I.D. Number
  2. Refind the pledge and click on the [Soft Credit] tab
  3. Select a soft credit Type code
  4. Enter the account number of the donor receiving a soft credit
  5. Complete the link
  6. Click [Pay] while still on the HC pledge and pay the pledge
  7. Soft Credit donor is activated/renewed and their SC pledge appears paid

REPORTING / QUERY AND SOFT CREDITS

  • Query’s virtual Donor fields track hard and soft credit payment totals combined
  • “Report… Financials… Daily Register” lists hard credit payments with a SC cross reference. Printing soft credits is a check box option.
  • Donor Giving History option prints details of any hard credit and soft credit, showing both accounts


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What are other stations saying about MemSys?

We are long-time users of MemSys. Being a joint licensee with dual memberships for radio and TV presents many challenges and MemSys has always been up to the task.

Angela Meadows

Member Services Manager

West Virginia Public Broadcasting

http://www.wvpublic.org