Success Stories
MemSys facilitates the day to day operation for my department. It has detailed reporting capabilities including tracking renewal series, pledge drive data breakdown and tracking donor activities. Overall it’s a very complete membership software that fulfills the needs of a membership department. As a one-person department, it is the best assistant I could have ever wished for.
Outside of affordability, the main feature that attracted WMSE to MemSys was that it is built for public radio and television. Rather than having to customize and tweak the system to function as I need it to, MemSys already has built-in features that relate to fund raising in public broadcasting. MemSys makes managing members easy.
With our small staff, MemSys gives us the tools to accomplish our fund raising initiatives with a vast array of reports and mailings that were created with public broadcasting in mind. I know I am just a few clicks away from finding what I need and if not, support is always there for us. We’ll get a call back the same day and sometimes within an hour of submitting a support request. That is what I call service!
MemSys is a dynamic application that many users at our station have a tendency to treat like it is fixed and stiff. Their training which allows us the knowledge to think for ourselves with MemSys was truly wonderful. This and the continued good support of the whole MemSys team, I know we will be successful.
WXPN has been using MemSys for over 17 years. MemSys gives us all the tools we need for successful fundraising at a great price. And the best part is the knowledgeable team who provides us with fantastic support and custom development whenever we need it.
MemSys has been beneficial in many ways. The software enables us to track donors, segment files and examine donor support using different calendar methods. We contact our Leadership Circle donors through a quarterly cycle of letters during a calendar year while maintaining our renewal cycle which is based on Member Year. Tracking the results of our Direct Mail campaigns is accessible, easy and stored within the software, giving a greater understanding of what works, what doesn’t and where to seek changes in our fund raising efforts.
WYCC-TV20’s membership revenue has increased significantly since we started utilizing MemSys. MemSys enables us to quickly and easily generate targeted direct mail appeals and monitor response rates. Many of our processes have become much more efficient since we began using MemSys. The training provided was thorough and the staff is always available as I continue to learn more about how to use this powerful tool to raise more money.
I can go on and on about how easy MemSys has made membership life so simple and easy to take care of. I could also go on for days about how great their support staff is. I can’t/don’t want to remember what life was like before MemSys. MemSys has really made life so much better.
The import/export features of Memsys have allowed smooth data integration in the day to day functions. The lock box import and web pledge import of donor, pledge and payment entries have saved us lots of staff time, money and headaches. And our accuracy has gone up. We are very happy with Memsys.
MemSys has never once let us down. Not once did WDUQ need support that did not come through in a timely and mighty way
MemSys is just fabulous. The query feature is intuitive and easy to use. What we really appreciate is the consistent support; getting a call back the same day, often the same hour.
MemSys has made all the difference in the world.
We are long-time users of MemSys and continue to be quite satisfied with the system. Being a joint licensee with dual memberships for radio and TV presents many challenges and MemSys has always proven to be up to the task. It was the system of choice when each station operated independently and remained our system of choice when we merged into one consolidated development department.